Under the provisions of the Free Zone Act 1990 and in compliance with the regulatory directive from the Royal Malaysian Customs, all shippers within the Penang International Airport Free Commercial Zone (FCZ) submit their trade declarations to the Customs’ Electronic Clearance System (Sistem Maklumat Kastam, SMK) via the FCZ system.

The FCZ system accords the following benefits:
  • One-stop process
  • Accurate & quality trade declarations plus reduction of duplicate data entry
  • Facilitates paperless environment
  • Available 24 hours a day, 365 days a year
Some basic information about electronic trade declaration in the FCZ:
1. Electronic Channels for FCZ and Flight Manifest Declarations:
  • Declarants can opt for any of the following electronic channels which are linked to the new FCZ system.
  • The Ezycargo Community System which is currently in use by majority of the cargo agents in Malaysia engaged in e-commerce transactions with the airlines.
  • The ZB declaration module in the FCZ Portal (www.fczmalaysia.com.my). Registration is required to use this Portal service.
  • The FCZ Service counter at the Penang Cargo Centre. Registered declarants are provided with a computerized facility to submit electronic ZB declarations. An admin fee of RM20.00 per declaration shall be charged in addition to the FCZ processing fee of RM3.00 payable for each ZB declaration to FZA.
2. FCZ Processing Fee
  • An FCZ processing fee of RM3.00 per electronic declaration is payable to the FCZ Authority

AIRLINES OPERATING OUT OF PENANG INTERNATIONAL AIRPORT
 
PASSENGER AIRLINES
• Air Asia
• China Airlines
• China Southern Airlines
• Dragonair
• Firefly
• Hong Kong Express Airways
• Jetstar Asia Airways

• Lion Air
• Malaysia Airlines
• Malindo Air
• SilkAir
• Sriwijaya Air
• Thai Airways International
• Tigerair
CARGO AIRLINES
• DHL Express
• Asiana Cargo
• Cathay Pacific Cargo
• China Airlines Cargo
• FedEx Express
• UPS
• Korean Air Cargo
• MASkargo